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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Gonzalez

March 19, 2025

5  out of  5
rating by Jackie Gonzalez
"Friendly customer service! Fast ,easy, good prices ! I’m glad I switched to State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Joey G

March 13, 2025

5  out of  5
rating by Joey G
"Great service and friendly staff. They really do take care of you like a good neighbor. I highly recommend Tom and his staff"
We responded:
"Thank you for your 5-star review, Joey! My team and I are happy to be your good neighbor and appreciate your confidence in us!"
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Juan De La Torre

March 11, 2025

5  out of  5
rating by Juan De La Torre
"Good job...👌 I recommend..⭐"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Isabel Chairez

March 4, 2025

5  out of  5
rating by Isabel Chairez
"Everyone is very helpful especially Mirna. They listen and accommodate to what you need. Mirna was extremely supportive and considerate."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Demi Mimbela

March 4, 2025

5  out of  5
rating by Demi Mimbela
"While dealing with insurance has the reputation of being grueling, Tom Heinlein and his staff were so helpful that it was a smooth process. They provided thorough explanations to each question I had, and offered great rates. After switching my home and life insurance over to them, I can now rest easy that if I need to get in touch, they are readily available to provide the best customer service."
We responded:
"Thank You so much for your great review, Demi. Providing a great customer experience is very important to us and we are happy to hear that you were highly satisfied. We’re always here to help. Feel free to reach out anytime!"
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cindy Bencomo

February 20, 2025

5  out of  5
rating by cindy Bencomo
"Excellent service, Mirna Is the best !"
We responded:
"Thank you for the 5-star review! Our office strives to provide the best service possible, and we are happy to hear that you are highly satisfied with the service you have been provided."
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Raquel Rodriguez

February 19, 2025

5  out of  5
rating by Raquel Rodriguez
"Tom, Sandra, and Mirna have been incredibly helpful and honest when it comes to all my insurance needs. I highly recommend them!"
We responded:
"Thank you, Rachel! It has been a pleasure helping you with your insurance needs and are here to help any time you need us."
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Stacie howell

February 19, 2025

5  out of  5
rating by Stacie howell
"I sincerely appreciate the exceptional service I receive from Tom and Sandra Heinlein at State Farm. As a long-time customer, I have always been impressed by the professionalism and dedication of the Heinlein's, but their support during a recent stressful situation truly went above and beyond. In December 2023, my mother's car was stolen. Throughout this difficult process, Tom and Sandra were incredibly supportive and helpful. They patiently guided us through every step, ensuring we were well-informed and that the State Farm team was providing the necessary assistance. Their expertise and genuine care made a difficult situation much more manageable. I cannot imagine dealing with this type of event with any other team. I highly recommend the Heinlein team for their outstanding service and commitment to their clients."
We responded:
"Thank you, Stacie, for your amazing review! We appreciate your business and appreciate you taking the time to leave us a review. We look forward to continuing to serve you and your mother. Thanks, again!"
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Britney Palacios

February 12, 2025

5  out of  5
rating by Britney Palacios
"If you ever need help with any kind of insurance help, Mirna is your go too! She is super patient and is super nice! Thank you Mirna for not only helping me out but my family out! 🤍"
We responded:
"Thanks so much for sharing your experience with us. Thank you so much for taking the time to leave us feedback."
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Justin Paxton

February 11, 2025

5  out of  5
rating by Justin Paxton
"The staff is extremely professional and friendly! They aim to please!"
We responded:
"Thank You Justin! We’re really grateful and appreciate you taking the time to share your rating with us."
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Oscar Gardea

February 10, 2025

5  out of  5
rating by Oscar Gardea
"Tengo desde 1981 asegurado por State Farm, primero fue la Mamá de Tom y luego fue Tom sigo con ellos por el excelente servicio siempre muy atentos y serviciales. Tanto mi familia y yo estamos muy satisfechos y pensamos quedarnos por mucho más tiempo. Les doy 5 estrellas!!!!!!"
We responded:
"¡Agradecemos sus comentarios! Ha sido un placer poder ayudarlo con sus necesidades de seguros. Si hay algo más que podamos hacer para ayudarlo, ¡háganoslo saber!"
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Maria Dean

February 10, 2025

5  out of  5
rating by Maria Dean
"Mirna agent is always a great help...thank you"
We responded:
"Thank you for taking the time to leave us a review. We are happy to hear that you loved your experience with us."
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Norma Espeleta

February 10, 2025

5  out of  5
rating by Norma Espeleta
"El personal es muy atento y estoy muy agradecida."
We responded:
" Muchas Gracias Norma! Apreciamos su comentario!"
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Isela Rivera

February 3, 2025

5  out of  5
rating by Isela Rivera
"Excelent service, State Farm is an insurance company that has responded very well to us, we are happy with the service."
We responded:
"Thank you so much for the review, Isela. We are so happy you had a positive experience. "
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Terry Segovia

January 31, 2025

5  out of  5
rating by Terry Segovia
"Very helpful and friendly"
We responded:
"Thank you, Terry, for your kind review. We are happy to hear that you are happy with our service. We appreciate your business."
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John Scialdone

January 6, 2025

5  out of  5
rating by John Scialdone
"Great service, thank you all so much!"
We responded:
"Thank you so much for your kind review. I am happy to hear that you are satisfied with our service. "
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Jose

December 19, 2024

5  out of  5
rating by Jose
"Everyone is very helpful and try there best to make sure you understand everything."
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Michael Gailey

November 26, 2024

5  out of  5
rating by Michael Gailey
"My experience at State Farm Tom Heinlein has been great. In particular, Myrna has been very responsive and given us all the information we need."
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Robert Casselberry

October 24, 2024

5  out of  5
rating by Robert Casselberry
"Our family has been with Tom, Sandra and Mirna for a very, very long time. The reason for this is the excellent service provided by Tom, Sandra and Mirna. They go out of their way to help and to answer every question we may have. All three are truly nice people.. they truly care about you and your problem.. You will be very happy to have them on your side... We certainly are!"
We responded:
"Thank you, Rob, for your kind words. It has been a tremendous pleasure to serve your family's needs all these years. We continue look forward to working with you for many more years."
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Marco Aquino

October 15, 2024

5  out of  5
rating by Marco Aquino
"Gracias. A Dios 🙏 Que por medio de State Farm. Pude resolver un Acidente que tuve en mi Camioneta . Todo fue muy rápido y en mi Idioma y un Agradecimiento muy especial a Mirna Ohara por su paciencia y Profesionalismo. Gracias."
We responded:
"¡Gracias por su reseña, Marco! Me alegra saber que está satisfecho con el servicio que brinda mi oficina y nuestra oficina de reclamaciones. Esperamos seguir trabajando con usted en el futuro."
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Alma Gatewood

July 16, 2024

5  out of  5
rating by Alma Gatewood
"Muy buen servicio, amables, lo recomiendo."
We responded:
"Thank you Alma for leaving our team a 5-star review. Please know our insurance team is here to help you with any questions you may have anytime."
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Robert

June 3, 2024

5  out of  5
rating by Robert
"Fantastic service, fantastic staff very very helpful with claim concern of my well-being concern of the whole incident help me so much thank you Sandra, mirna, Tom thank you guys again you guys are awesome"
We responded:
"Thank you Bob for your kind words. We are so glad that you are happy with our service. We will continue working hard to provide you with an excellent experience. Please do not hesitate to reach out, if you need help. We're always here."
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Sharon Burton

April 17, 2024

5  out of  5
rating by Sharon Burton
"We have used Heinlein State Farm for well over 40 years and have never been disappointed with their service. They are never too busy to listen to our concerns and give us expert advice. We love doing business with Tom and Sandra and their helpful , experienced staff. Frank and Sharon"
We responded:
"Thank you so much for your kind words. It has been a pleasure serving your family over the years. We are truly thankful for your trust in us and will be here for you in the future! Look forward to hearing from you soon. "
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melinda meza

April 15, 2024

5  out of  5
rating by melinda meza
"Excellent service, always friendly and willing to help"
We responded:
"Thank You for your review Melinda. I appreciate your business and am happy that you are satisfied with our service. We look forward to helping you in the future."
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Sandra Delgado

April 10, 2024

5  out of  5
rating by Sandra Delgado
"Servicio excellente, y"
We responded:
"Muchas gracias por su evaluacion Sandra! Es un placer atender sus necesidades de seguro y esperamos trabajar con usted en el futuro con mucho gusto."