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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Casselberry

Robert Casselberry

October 24, 2024

5  out of  5
rating by Robert Casselberry
"Our family has been with Tom, Sandra and Mirna for a very, very long time. The reason for this is the excellent service provided by Tom, Sandra and Mirna. They go out of their way to help and to answer every question we may have. All three are truly nice people.. they truly care about you and your problem.. You will be very happy to have them on your side... We certainly are!"
We responded:
"Thank you, Rob, for your kind words. It has been a tremendous pleasure to serve your family's needs all these years. We continue look forward to working with you for many more years."
Profile photo of Marco Aquino

Marco Aquino

October 15, 2024

5  out of  5
rating by Marco Aquino
"Gracias. A Dios 🙏 Que por medio de State Farm. Pude resolver un Acidente que tuve en mi Camioneta . Todo fue muy rápido y en mi Idioma y un Agradecimiento muy especial a Mirna Ohara por su paciencia y Profesionalismo. Gracias."
We responded:
"¡Gracias por su reseña, Marco! Me alegra saber que está satisfecho con el servicio que brinda mi oficina y nuestra oficina de reclamaciones. Esperamos seguir trabajando con usted en el futuro."
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Alma Gatewood

July 16, 2024

5  out of  5
rating by Alma Gatewood
"Muy buen servicio, amables, lo recomiendo."
We responded:
"Thank you Alma for leaving our team a 5-star review. Please know our insurance team is here to help you with any questions you may have anytime."
Profile photo of Robert

Robert

June 3, 2024

5  out of  5
rating by Robert
"Fantastic service, fantastic staff very very helpful with claim concern of my well-being concern of the whole incident help me so much thank you Sandra, mirna, Tom thank you guys again you guys are awesome"
We responded:
"Thank you Bob for your kind words. We are so glad that you are happy with our service. We will continue working hard to provide you with an excellent experience. Please do not hesitate to reach out, if you need help. We're always here."
Profile photo of Sharon Burton

Sharon Burton

April 17, 2024

5  out of  5
rating by Sharon Burton
"We have used Heinlein State Farm for well over 40 years and have never been disappointed with their service. They are never too busy to listen to our concerns and give us expert advice. We love doing business with Tom and Sandra and their helpful , experienced staff. Frank and Sharon"
We responded:
"Thank you so much for your kind words. It has been a pleasure serving your family over the years. We are truly thankful for your trust in us and will be here for you in the future! Look forward to hearing from you soon. "
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melinda meza

April 15, 2024

5  out of  5
rating by melinda meza
"Excellent service, always friendly and willing to help"
We responded:
"Thank You for your review Melinda. I appreciate your business and am happy that you are satisfied with our service. We look forward to helping you in the future."
Profile photo of Sandra Delgado

Sandra Delgado

April 10, 2024

5  out of  5
rating by Sandra Delgado
"Servicio excellente, y"
We responded:
"Muchas gracias por su evaluacion Sandra! Es un placer atender sus necesidades de seguro y esperamos trabajar con usted en el futuro con mucho gusto."
Profile photo of Eddie Dj E Carrasco

Eddie Dj E Carrasco

March 13, 2024

5  out of  5
rating by Eddie Dj E Carrasco
"Tom and the entire staff at the office are always amazing. Customer Service is 110%. It's always a good feeling when a business remembers their customers. My entire family highly recommends doing business with Tom's office. Tom, Sandra and Mirna are great. You won't regret it."
We responded:
"Thank You Eddie for the great review! My office strives to provide the best possible service and are happy that you have had a great experience. We look forward to our helping you meet your insurance goals and are always available to help you and your wonderful family. "
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Kevin Loya

February 6, 2024

5  out of  5
rating by Kevin Loya
"Everything is perfect the coverage , the service and the professionalism!"
We responded:
"We are so happy that you enjoyed your experience with us, Kevin. We appreciate the great review and look forward to working with you again soon."
Profile photo of Socorro Reyes

Socorro Reyes

February 2, 2024

5  out of  5
rating by Socorro Reyes
"Mirna is exceptionally so very easy to talk to! And she is patient , and knows what she is doing and helpful!, It’s a joy to enter into that office, all of them are so very nice and friendly! Ready to attend and help for what you need! I personally like them all!"
We responded:
"Thank you Socorro for the great review. We are happy to hear of your great experience with Mirna and we are happy we could be of service and appreciate the kind words! We look forward to seeing you soon!"
Profile photo of Susy Rey

Susy Rey

February 2, 2024

5  out of  5
rating by Susy Rey
"Very helpful! Mirna is amazing very friendly and goes above and beyond."
We responded:
"Thank you Susy for your review. Our goal is to meet our customers insurance needs and we are happy that you had a great experience. We look forward to helping you in the future."
Profile photo of Loly Lujan

Loly Lujan

November 27, 2023

5  out of  5
rating by Loly Lujan
"Mirna was great. We love the coverage, the service and the professionalism!"
Profile photo of Donald Goulette

Donald Goulette

October 17, 2023

5  out of  5
rating by Donald Goulette
"Tom and his father have been my State Farm Agent since the 1960s! Have always been treated like family. They have been at the same location on Montana ever since I can remember."
We responded:
"Thank you so much Donald for your review. It has been a pleasure serving your insurance needs and look forward to a great future. "
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Nancy palus

August 15, 2023

5  out of  5
rating by Nancy palus
"Can’t say enough nice things about this office. The are wonderful."
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Isela Guadarrama

July 19, 2023

5  out of  5
rating by Isela Guadarrama
"Mirna was amazing. She explained us everything perfectly! We decided stay with State Farm."
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Laura Chaparro

June 24, 2023

5  out of  5
rating by Laura Chaparro
"Excellent service !!!!"
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Arturo M. Moriel

May 31, 2023

5  out of  5
rating by Arturo M. Moriel
"No problem at all"
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Iker GB

May 26, 2023

5  out of  5
rating by Iker GB
"Es como un segundo hogar, te cuidan de todo"
We responded:
"Gracias Iker. Es un placer de conocerte y ayudarte con tus necesidades de seguro. Estoy feliz de que estuvieras contento con nuestro servicio y espero trabajar contigo en el futuro"
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Edgar Salinas

April 24, 2023

5  out of  5
rating by Edgar Salinas
"Me atendieron muy bien y me ayudaron en agarrar la mejor cobertura pocible."
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Mario Enriquez

March 9, 2023

5  out of  5
rating by Mario Enriquez
"Buena comunicación, explicaron todo muy bien."
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Edgar Ramos

February 21, 2023

5  out of  5
rating by Edgar Ramos
"Talk to Mirna, she’s friendly."
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Carmen Gomez

February 17, 2023

5  out of  5
rating by Carmen Gomez
"Has been our agent for over 40+ first his father and now him"
We responded:
" Hello, Carmen! Hearing that you have been part of the Tom Heinlein State Farm family for over 40+ years is possibly the best compliment I’ve ever heard. It makes me so happy you stayed with us from my father’s office now to mine. That’s two generations of State Farm you’ve been a part of! Thank you for your support, and please feel free to contact the team if you have any questions regarding your insurance plan. -Tom "
Profile photo of Amanda Lutha

Amanda Lutha

December 28, 2022

5  out of  5
rating by Amanda Lutha
"The team here takes very good care of my grandma and all her insurance needs. I came from out of town and they were super helpful and kind. Highly recommend."
We responded:
"Hello Amanda, we are thrilled to hear that Tom Heinlein State Farm takes care of all your grandma’s insurance needs. Our team is here to help her with insurance questions or needs she may have. Please feel free to call or visit our office again should you need any further assistance! -Tom "
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depamo6

December 22, 2022

5  out of  5
rating by depamo6
"Awesome!"
Profile photo of Raul Medrano Jr.

Raul Medrano Jr.

October 31, 2022

5  out of  5
rating by Raul Medrano Jr.
"Excellent customer service and very helpful"
We responded:
"Thanks for your review Raul! I am happy that were satisfied with our service. We look forward to the next time you stop by."